At The Basildon Academies, we are committed to working in partnership with our families. Many questions and concerns can be resolved quickly by contacting the most appropriate member of staff.

Before making a formal complaint, please use our Contact Us pages and teacher contact information to help identify the colleague best placed to support you. This often allows issues to be resolved quickly and effectively.

If you wish to make a formal complaint, please complete the form below.

Stage One (Initial Concerns) will be responded to within seven school days.

Stage Two (Formal Complaints) will be responded to within fifteen school days.